Sonder by Marriott Bonvoy Le Victoria Apartments Old Montreal
411 Rue des Récollets, Ville-Marie, Montreal, H2Y1W3, Canada
+ 80
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All taxes and fees included
Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Air conditioning
Non-smoking
Lift
Smoking areas
Internet access
More about Sonder by Marriott Bonvoy Le Victoria Apartments Old Montreal
Sonder by Marriott Bonvoy Le Victoria Apartments Old Montreal
In the Old Montreal district of Montréal, close to Clock Tower Beach, Sonder by Marriott Bonvoy Le Victoria Apartments Old Montreal features free WiFi and a washing machine. It is located 500 metres from Montreal Convention Centre and provides a. ..
Ratings and reviews
Cleanliness4.7
Location4.8
Service4.3
Rooms4.8
Value4.4
Sleep quality4.5
Traveller reviews
Couple
Comment: 19 Aug 2025
Excellent Accomodation
Very clean large apartment and communal areas - great location and perfect for our visit. Quiet and peaceful in the evening.
Couple
Comment: 15 Aug 2025
Stayed in: Aug 2025
Airbnb basically
Basically an Airbnb rooms were clean and convenient location but doesn’t feel cozy it feels like it was put together by a soulless person
Solo traveller
Comment: 11 Jun 2025
Stayed in: May 2025
Staying at the Soner in Montreal, think twice and make sure you read the fine print and ask the right questions.
When you spend $371.00 you would expect a few amenities to come with your stay. I was in Montreal on business and when I checked in I knew that this was a DIY hospitality provider but what I did not know as no one mentioned this on the reservation line, is that there was no housekeeping services, no one to speak to unless I waited almost a half an hour on the phone, not enough furniture to store anything, other than a cupboard with a very few hangers, Not a shelf, not a desk, not a night table with drawers, not a dresser with drawers. Horribly uncomfortable bed, and no safety box. When I was told that cleaning was extra if I wanted to book it, my mouth dropped in unexpected shock. I have never stayed anywhere without a cleaning service and this was the very first and last time that I ever will. I felt cheated and taken advantage of. I was to told to read the fine print. It took me over an hour to cancel my next 3 nights and book another hotel where everything was fabulous and welcoming. This is not a low budget property, its a gauging property with no conscience. Considering its now owned by Marriott Bonvoy, something needs to be seriously done to make this a better experience that garners better reviews.
Hotel response
Comment: 20 Jun 2025
Hi Janice,
Thank you for taking the time to share your feedback following your stay at Sonder Le Victoria.
We’re truly sorry to hear that your experience didn’t meet expectations. While we aim to offer a different kind of hospitality, designed to give guests privacy and flexibility, we understand that this model may not suit everyone. We do our best to communicate clearly that daily housekeeping is not included and that our team is available 24/7 via text or call, though we recognize that the response time you experienced was not acceptable.
We also regret that the layout and furnishings didn’t meet your needs during your business trip, and we appreciate you bringing this to our attention. Your feedback has been shared internally.
We understand your frustration and hope you’ll consider giving us another chance in the future, perhaps in a space better suited to your travel style.
Warm regards,
Thank you for taking the time to share your feedback following your stay at Sonder Le Victoria.
We’re truly sorry to hear that your experience didn’t meet expectations. While we aim to offer a different kind of hospitality, designed to give guests privacy and flexibility, we understand that this model may not suit everyone. We do our best to communicate clearly that daily housekeeping is not included and that our team is available 24/7 via text or call, though we recognize that the response time you experienced was not acceptable.
We also regret that the layout and furnishings didn’t meet your needs during your business trip, and we appreciate you bringing this to our attention. Your feedback has been shared internally.
We understand your frustration and hope you’ll consider giving us another chance in the future, perhaps in a space better suited to your travel style.
Warm regards,
Family traveller
Comment: 1 Jun 2025
Stayed in: May 2025
Easy to recommend for quality and location.
Comfortable, fresh, well-equipped suite in a great location for exploring Montreal. Easy walking distance to Old Montreal, downtown, and other key sites, plus the Metro. Even the sofa bed was comfortable for a youth. Excellent customer service via chat, too.
Group traveller
Comment: 26 May 2025
Stayed in: May 2025
Excellent choice for us!
We really enjoyed our stay in this apartment – it had everything we needed! The bathroom was stocked with shampoo, conditioner, and body wash. The kitchen had dish soap and a sponge for washing dishes, and there was also a washing machine with 3 or 4 detergent capsules provided. There was a coffee maker with some coffee and sugar, which was a very nice touch.
I received the access codes for the building and the apartment the day before check-in and saved them. However, when I arrived, the code didn’t work, which was quite stressful! I checked the app and found a different code there – it worked, but I’m still not sure why they sent one code and then changed it.
The same code gives you access to the building for the rest of the day after check-out (even though you need to leave the apartment by 11 AM). This is very convenient, as there’s a storage room and a bathroom available for use.
The neighborhood is also very nice.
I would definitely recommend staying here!
I received the access codes for the building and the apartment the day before check-in and saved them. However, when I arrived, the code didn’t work, which was quite stressful! I checked the app and found a different code there – it worked, but I’m still not sure why they sent one code and then changed it.
The same code gives you access to the building for the rest of the day after check-out (even though you need to leave the apartment by 11 AM). This is very convenient, as there’s a storage room and a bathroom available for use.
The neighborhood is also very nice.
I would definitely recommend staying here!
Excellent location
411 Rue des Récollets, Ville-Marie, Montreal, H2Y1W3, Canada|0.91 km from city centre
10 things to dowithin 0.99 km
Transportationwithin 6.11 km
Airportwithin 15.49 km
Check in and check out
Check in from:
16:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform Sonder by Marriott Bonvoy Le Victoria Apartments Old Montreal in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding their stay. Sonder may require the guest to provide a photo of their government-issued photo ID. Guests will receive check-in details from property management three days prior to arrival. Please note: the layout, furniture, and decor of your space may vary from these photos. There is no cable. We have provided a Roku for streaming. Numéro d'établissement / license number: 300796 Sonder offers all guests the ability to book housekeeping services on-demand for a nominal fee. This ensures you can enjoy an uninterrupted and environmentally sustainable stay. Housekeeping services must be scheduled via the Sonder app, 24 hours in advance.
This hotel accepts the following payment methods:
Sonder by Marriott Bonvoy Le Victoria Apartments Old Montreal: FAQs
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