Kydon the Heart City Hotel

Name: Kydon the Heart City Hotel
Address: Sofoklis Venizelos Square & 2, Str. Tzanakaki, Chania, Crete, 73134, Greece

+ 232

RM 614

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All taxes and fees included

Double room

Double room

Double room

Comfort room

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Fast facts

Check in from	15:00
Check out by	11:00
Breakfast	Breakfast available.
Pets	Pets are not allowed.
Children	Children are welcome at this hotel.

Amenities

Wi-Fi

Parking

Air conditioning

Fitness centre

Front desk 24 hour

Restaurant

Accessibility

Lift

Business facilities

Business centre

Meeting facilities

Food and drink

Bar

Teahouse

Banqueting service

Restaurant

Complimentary bottled water

For the family

Baby-sitting

Healthcare

First aid room

Hotel and outdoor facilities

Laundry

Lounge

Non-smoking

In the rooms

Air conditioning

Hairdryer

Desk

Shower

Heating

Balcony

Leisure and entertainment

Massage

Bicycle hire

Beauty salon

Media and technology

Photocopier

Telephone

Fax

Satellite TV

Services

Safe deposit box

Currency exchange

Iron

Wake up call

Express check-in

Multilingual staff

Front desk 24 hour

Express check-out

Luggage storage

Room service

Concierge

Sport and fitness

Fitness centre

Transport and parking

Electric vehicle (EV) charging station

Car hire

Parking

Valet parking

WiFi and internet

Internet access

WiFi in common areas

Wi-Fi

More about Kydon the Heart City Hotel

Kydon the Heart City Hotel

Located in the centre of Chania, Kydon Hotel is opposite of the main market hall and just a few minutes' walk from the Old Town and the Venetian Harbour. Meeting facilities and free WiFi Fiber in all areas are provided.

Ratings and reviews

Cleanliness4.8

Location4.8

Service4.8

Rooms4.5

Value4.6

Sleep quality4.6

Traveller reviews

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Mentioned by travellers

Other

Comment: 3 Apr 2025

Amazing Stay

Hotel is in central location, clean, well- maintained with friendly staffs and good Greek breakfast options.

Business traveller

Comment: 25 Mar 2025

Please update your hotel

Not a great stay. Unclean, outdated, smells like smoke, broken shower, seemed to run out of breakfast

Hotel response

Comment: 28 March

Dear Alli M,
Thank you for taking the time to bring to our attention your remarks.
We are concerned to note that you left our hotel with a negative impression. Thank you for choosing to stay with us and we truly hope that we will have the opportunity to welcome you back and demonstrate to you that your experience was not reflecting our usual standard of quality.
Kind regards,
Anna Dimitraki
Operations & Guest Relations

Other

Comment: 25 Mar 2025

Vacation

The room was clean, and the staff was very friendly and helpful. At breakfast, some items weren't replenished quickly enough. I can't comment on the restaurant and bar. The service for parking my rental car was quick and very good; the parking fee could be a bit lower, as otherwise you'd be inclined to look for a free parking space in the area.

Hotel response

Comment: 28 March

Dear heikolohe,
Thank you very much for your review and feedback.
Your feedback is a key element to our improvement, so we are truly thankful for all your remarks. Furthermore, we are more than delighted to see that you were pleased by our personnel and cleanness.
We wish you always enjoyable travels and hope to welcome you again!
Warmest regards,
Anna Dimitraki
Operations & Guest Relations

Business traveller

Comment: 23 Mar 2025

VERY GOOD.

Very good hotel, staff service very good, the hotel is in the center of Chania and serves my business. It has parking and staff are available to serve 24 hours a day.

Hotel response

Comment: 28 March

Αγαπητέ gefthimidis,
Σας ευχαριστούμε για την κριτική και την προτίμηση σας.
Είναι χαρά μας που μας επιλέγετε όποτε έρχεστε στην πόλη μας και τιμή μας σε κάθε διαμονή σας να ερχόμαστε αντάξιοι των προσδοκιών σας!
Ανυπομονούμε στην επόμενη σας επίσκεψη,
Με εκτίμηση,
Άννα Δημητράκη
Operations & Guest Relations

Business traveller

Comment: 23 Mar 2025

Perfect place for acxomodation at Chania

Perfect location. Old fashion hotel architecture with big spaces, reception, lobby, rooms etc. Rather old building is being kept in perfect condition and looking. Service cery friendly. Best location as you are in the heart of Chania.

Hotel response

Comment: 28 March

Dear 895director,
Thank you very much for being our guest!
We are honored by your positive review and really glad that you enjoyed your stay with us.
We are delighted and honored to see that we came up to your expectations and looking forward to welcoming you again!
Warmest Regards,
Anna Dimitraki
Operations & Guest Relations

Excellent location

4.8

Sofoklis Venizelos Square & 2, Str. Tzanakaki, Chania, 73134, Greece|0.58 km from Old Venetian Harbour

10 things to dowithin 0.25 km

0.58 km

0.76 km

0.34 km

Transportationwithin 0.58 km

0.58 km

Airportwithin 11.76 km

11.76 km

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cots

2 years old and under

Free

Pets

Pets not allowed

Breakfast

Breakfast available

Breakfast options

American breakfast

Breakfast price

Please contact hotel for price information

Important information from the hotel

Please inform Kydon The Heart City Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Guests under the age of 18 can only check in with a parent or official guardian. The property participates in the Greek Breakfast Initiative by the Hellenic Chamber of Hotels. Please note that a 3-course menu is included in the Half-Board lunch and dinner plans. Please note that the property offers free: -PlayStation 5 with games, Apple TV and iPads upon request and availability -Vanmoof bicycles, upon request and availability -car power charging station -PC and business corner. Please note that all the rooms are equipped with: - Orthopedic and eco-friendly mattresses - 2 types of orthopedic pillows - Bed linen made of 100% cotton - Alarm radio with iPod/iPhone audio player & dock charger - Laptop safe - Kettle with free coffee & tea - Fully equipped mini fridge - Beach Towels Children's services: -free strollers -kettles -children's bathrobes and bath products -special French folding crib -children's high-chair -drawing and painting kits and free gifts upon arrival -children's menu, available upon request.

Accepted payment methods

This hotel accepts the following payment methods: