Holiday Inn Porto - Gaia

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Fast facts
Check in from | 15:00 |
---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about Holiday Inn Porto - Gaia

Holiday Inn Porto - Gaia
Located in Vila Nova de Gaia, at a 7-minute drive from the historic Porto centre, this hotel offers soundproofed rooms, a sauna and wellness centre with various beauty treatments. Dom João II Metro Station is 1 km away.
Ratings and reviews
Traveller reviews
Comment: 16 Jan 2025
Stayed in: Jan 2025
Comment: 4 Oct 2024
Stayed in: Oct 2024
Average Inn regarding reception, but very comfortable room
Hotel response
Comment: 7 October
Nous vous remercions du temps que vous avez consacré à nous faire part de votre avis concernant votre séjour.
Nous sommes désolés de ce qui s’est passé lors du check-in, mais en ce qui concerne le remboursement de la chambre inoccupée, la responsabilité n’est pas de l’hôtel, car la réservation a été effectuée via Tripadvisor.
Veuillez accepter nos excuses pour tout désagrément que cela pourrait vous causer.
Salutations Cordiales,
P. Rodrigues
Comment: 4 Jan 2025
Stayed in: Jan 2025
Very happy
We had double room with breakfast included. When we arrived at the room there was a bad smell, we told you, they came to check and changed us to another room without carpets and perfect. Comfortable bed, the only thing that was not double bed, but two beds together.
Excellent breakfast! Abundant, varied nothing to ask for.
Downstairs is the friends kitchen which has a bit of everything, it is mid-range.
We had dinner two nights, once salmon and potatoes and vegetables 23 € each. I thought it was a little expensive, salmon was fine but the rustic potatoes tasted like overheating. Fantastic staff. Of course, a coffee to go 3€
Gym: You don't get your gym card activated when you enter so if you plan to go to the gym you comment on it at check in because if you don't arrive you can't enter. He's got the basics, enough for us and both times we went there was only one person.
We didn’t get to go to the Spa, although if we were taught it, it’s not very big but it’s limited to 10 people and with calling you tell you how many people there are. There is no bathrobe in the room but they lend it to you when you book the spa, you only have to wear swimming trunks, flip-flops and hat.
Hotel response
Comment: 6 January
Muchas gracias por su opinión acerca de nuestro hotel.
Agradecemos enormemente sus comentarios acerca de nuestro personal y de nuestro hotel
Una experiencia positiva del cliente es algo de lo que nuestro personal se enorgullece. Valoramos mucho su opinión.
Esperamos que vuelva a visitarnos pronto.
Cordiales saludos,
P. Rodrigues
Comment: 2 Jan 2025
Stayed in: Nov 2024
Very good Holiday Inn.
Note that some suites have walk-in showers, and others have a tub.
The hotel restaurant was very good.
As for location, we took Bolt or Taxis to most places. If I revisit Porto, I expect to stay in the old city.
Hotel response
Comment: 3 January
Thank you so much for your review of our hotel.
I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.
We hope you will visit us again soon.
Kind regards,
P. Rodrigues
Comment: 2 Nov 2024
Stayed in: Sep 2024
Not a good choice for older guests!
The hotel itself is an ugly highriser visible from all over town with rooms starting on the 12th floor. We stayed for four nights in a suite on the 12th floor and had a tenant in the apartment below our window who smoked (with the smoke entering our room) and making loud banging noises, sometimes in the middle of the night.
The staff of the hotel is well trained, polite and friendly and was fully familiar with the misbehavings of the tenant below our suite. Therefore the question arises why this suite was rented to us in the first place. Our compensation request was acknowledged and after 6 weeks we finally did receive 25.000 IHG points, representing approx. 10% of our invoice, which to us is hard to accept considering the circumstances of our stay.
Hotel response
Comment: 4 November
Thank you for taking the time to tell us about your experience at Holiday Inn PORTO - GAIA.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.
Again, thank you for choosing Holiday Inn,
Kind Regards,
P. Rodrigues
Location
R. Diogo Macedo 220, Vila Nova de Gaia, 4400-107, Portugal|2.18 km from Praia de Dunas Mar
10 things to dowithin 2.49 km
Transportationwithin 1.25 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
3 years old and under
Children can use extra beds for free.
12 years old and under
Children can use extra beds for free.
13 years old and over
Children can use extra beds for an additional charge of EUR 30.0.
Pets are not allowed.
Breakfast available.
Breakfast price
RM 77 (≈EUR 16.0)/person
Breakfast menu
Buffet.
Orders of more than 5 rooms or 10 nights will be subject to different prices and cancellation policies, please consult the hotel for details. Please leave all guests' names when placing orders. All requests of modifying or adding names need to be confirmed by the hotel and an extra fee may apply.
Transfer from/to airport available. Cost: 35.00 EUR one way.