Holiday Inn Porto - Gaia

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Fast facts

Check in from
15:00
Check out by
12:00
Breakfast
Breakfast available.
Pets
Pets are not allowed.
Children
Children are welcome at this hotel.

Amenities

Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre

More about Holiday Inn Porto - Gaia

Holiday Inn Porto - Gaia

Located in Vila Nova de Gaia, at a 7-minute drive from the historic Porto centre, this hotel offers soundproofed rooms, a sauna and wellness centre with various beauty treatments. Dom João II Metro Station is 1 km away.

Ratings and reviews

Cleanliness
4.5
Location
3.9
Service
4.4
Facilities
4.3

Traveller reviews

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Mentioned by travellers

Comment: 16 Jan 2025

Stayed in: Jan 2025

A comfortable, well-located, and attentive place from which to explore Porto.
Business traveller

Comment: 4 Oct 2024

Stayed in: Oct 2024

Average Inn regarding reception, but very comfortable room

I found the room extraordinary, very spacious, very comfortable, the only small negative will be the fact that we had booked two rooms and one person for health reasons could not come and they refused to refund and then the checkin was really complicated, because incompetent staff was at the front desk. In addition I had requested the sending of the invoice by email which had been accepted at the time of checkin and not executed at the time of Checkout. Breakfast is full but the quality is really very much below a 4 star.. I recommend just for the quality of the bedding and the area of the rooms.

Hotel response

Comment: 7 October

Cher client,
Nous vous remercions du temps que vous avez consacré à nous faire part de votre avis concernant votre séjour.
Nous sommes désolés de ce qui s’est passé lors du check-in, mais en ce qui concerne le remboursement de la chambre inoccupée, la responsabilité n’est pas de l’hôtel, car la réservation a été effectuée via Tripadvisor.
Veuillez accepter nos excuses pour tout désagrément que cela pourrait vous causer.
Salutations Cordiales,
P. Rodrigues
Couple

Comment: 4 Jan 2025

Stayed in: Jan 2025

Very happy

Well located with cafes and places to eat nearby. Free parking is available nearby and you can park at the hotel for 12 euros.
We had double room with breakfast included. When we arrived at the room there was a bad smell, we told you, they came to check and changed us to another room without carpets and perfect. Comfortable bed, the only thing that was not double bed, but two beds together.
Excellent breakfast! Abundant, varied nothing to ask for.
Downstairs is the friends kitchen which has a bit of everything, it is mid-range.
We had dinner two nights, once salmon and potatoes and vegetables 23 € each. I thought it was a little expensive, salmon was fine but the rustic potatoes tasted like overheating. Fantastic staff. Of course, a coffee to go 3€
Gym: You don't get your gym card activated when you enter so if you plan to go to the gym you comment on it at check in because if you don't arrive you can't enter. He's got the basics, enough for us and both times we went there was only one person.
We didn’t get to go to the Spa, although if we were taught it, it’s not very big but it’s limited to 10 people and with calling you tell you how many people there are. There is no bathrobe in the room but they lend it to you when you book the spa, you only have to wear swimming trunks, flip-flops and hat.

Hotel response

Comment: 6 January

Estimado Cliente,
Muchas gracias por su opinión acerca de nuestro hotel.
Agradecemos enormemente sus comentarios acerca de nuestro personal y de nuestro hotel
Una experiencia positiva del cliente es algo de lo que nuestro personal se enorgullece. Valoramos mucho su opinión.
Esperamos que vuelva a visitarnos pronto.
Cordiales saludos,
P. Rodrigues
Group traveller

Comment: 2 Jan 2025

Stayed in: Nov 2024

Very good Holiday Inn.

I was pleasantly surprised to be upgraded to a suite upon arrival. As with many suite hotels, this suite had lots of wasted space. The separate living area was a small room with a good-sized TV and couch, while the bedroom had a tiny old TV and significant empty space.
Note that some suites have walk-in showers, and others have a tub.
The hotel restaurant was very good.
As for location, we took Bolt or Taxis to most places. If I revisit Porto, I expect to stay in the old city.

Hotel response

Comment: 3 January

Dear Guest,
Thank you so much for your review of our hotel.
I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.
We hope you will visit us again soon.
Kind regards,
P. Rodrigues
Family traveller

Comment: 2 Nov 2024

Stayed in: Sep 2024

Not a good choice for older guests!

The hotel is good for tourists that are part of a bus tour. Its location is NOT convenient for older guests as it is located too far away from the old part of Porto and the banks of the Douro River. To get to the hotel you either take the tram from downtown and then walk for 20 minutes or you walk up the steep hill from the river for at least 50 minutes.
The hotel itself is an ugly highriser visible from all over town with rooms starting on the 12th floor. We stayed for four nights in a suite on the 12th floor and had a tenant in the apartment below our window who smoked (with the smoke entering our room) and making loud banging noises, sometimes in the middle of the night.
The staff of the hotel is well trained, polite and friendly and was fully familiar with the misbehavings of the tenant below our suite. Therefore the question arises why this suite was rented to us in the first place. Our compensation request was acknowledged and after 6 weeks we finally did receive 25.000 IHG points, representing approx. 10% of our invoice, which to us is hard to accept considering the circumstances of our stay.

Hotel response

Comment: 4 November

Dear Mr. Peterp1010Vienna,
Thank you for taking the time to tell us about your experience at Holiday Inn PORTO - GAIA.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.
Again, thank you for choosing Holiday Inn,
Kind Regards,
P. Rodrigues

Location

3.9

R. Diogo Macedo 220, Vila Nova de Gaia, 4400-107, Portugal|2.18 km from Praia de Dunas Mar

10 things to dowithin 2.49 km

2.18 km
1.81 km
2.10 km

Transportationwithin 1.25 km

0.78 km
1.25 km

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel.

Additional beds

3 years old and under

Children can use extra beds for free.

12 years old and under

Children can use extra beds for free.

13 years old and over

Children can use extra beds for an additional charge of EUR 30.0.

Pets

Pets are not allowed.

Breakfast

Breakfast available.

Breakfast price

RM 77 (≈EUR 16.0)/person

Breakfast menu

Buffet.

Important information from the hotel

Orders of more than 5 rooms or 10 nights will be subject to different prices and cancellation policies, please consult the hotel for details. Please leave all guests' names when placing orders. All requests of modifying or adding names need to be confirmed by the hotel and an extra fee may apply.

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logocard logocard logocard logo
Transfer

Transfer from/to airport available. Cost: 35.00 EUR one way.

Holiday Inn Porto - Gaia: FAQs

Yes, Holiday Inn Porto - Gaia does have a restaurant.
At Holiday Inn Porto - Gaia you can check in from 15:00, and you'll need to check out before 12:00.
Yes, there is parking available at Holiday Inn Porto - Gaia.
Holiday Inn Porto - Gaia is 2.0 km away from Vila Nova de Gaia city centre.
Holiday Inn Porto - Gaia is in Vila Nova de Gaia, Portugal and is 2.0 km away from Vila Nova de Gaia city centre.