Mercure Resort Sanur
Cari hotel Denpasar yang terbaik untuk tarikh anda, mengikut harga atau keutamaan
Bandingkan tawaran untuk Mercure Resort Sanur di ratusan tapak, semuanya di satu tempat
Cari tawaran dengan pembatalan percuma atau penarafan yang cemerlang
Bandingkan bilik dan harga
Fakta pantas
Daftar masuk dari | 14:00 |
|---|---|
Daftar keluar selewat-lewatnya pada | 12:00 |
Sarapan | Sarapan tersedia |
Haiwan peliharaan | Haiwan peliharaan tidak dibenarkan |
Kanak-kanak | Kanak-kanak dialu-alukan di hotel ini |
Kemudahan
Maklumat lanjut mengenai Mercure Resort Sanur
Mercure Resort Sanur
Mercure Resort Sanur Bali menikmati lokasi tepi pantai, serta menawarkan tempat penginapan gaya Bali dengan atap-atap jerami. Resort ini dikelilingi dengan landskap tropika, serta menyediakan 2 kolam renang luaran, spa dan parking percuma.
Penarafan dan ulasan
Ulasan pengembara
Komen: 16 Jan 2025
Jawapan hotel
Komen: 5 Mac
Thank you for sharing your wonderful feedback. We are truly grateful for your kind words about our team and the cleanliness of our rooms. It's fantastic to hear that you enjoyed our beach, pools, and the spa – we’re delighted you had such a positive experience. We truly value your feedback regarding the room's decor and food options, and will certainly take your comments into account as we continually strive to enhance our guests’ experiences.
We deeply appreciate your recommendation and hope to have the pleasure of welcoming you back in the near future. Your satisfaction is our top priority, and we look forward to making your next stay even more enjoyable.
Warm Regards,
SamuelTheodorus
Guest Experience Manager
Komen: 12 Feb 2025
Jawapan hotel
Komen: 18 Februari
Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the location and our friendly staff! We truly apologize for the delay in getting you checked into your room, and we understand how frustrating it must have been, especially given your plans to enjoy the pool before your departure.
Please know that we strive to have rooms ready by check-in time, and we’re truly sorry that we fell short in your case. We are looking into this situation to ensure that it doesn’t happen again in the future.
We hope you'll give us another chance to provide you with a seamless experience next time. We appreciate your understanding and thank you again for your feedback.
Best regards,
Samuel Theodorus
Guest Experience Manager
Komen: 30 Jan 2025
Telah menginap pada: Jan 2025
But - there is a very noisy playground right behind the beach chairs. Constant screaming. The breakfast was chaotic and stressed me out. Too many stations to stand in line to pick up food, the coffee machines kept dysfunctioning and the quality of the food and selection was not great. It could take me 15-20 minutes to find my food and a table. And this is the low season even. The room itself was very worn down with lots damaged tiles on the floor. The shower was not great, and the bed and pillow was definitely not of the standard hotel quality even in 2-3 star hotels. Also, you can hear everything that your neighbours are doing and it gets noisy both early and late. I so wish that I could be more positive, but I would rather be honest.
Komen: 21 Jan 2025
Exemplary Hospitality: From the valet attendants to the front desk personnel, the staff surpassed all expectations. Their warmth, genuine friendliness, and unwavering commitment to ensuring our comfort left an indelible impression.
Jawapan hotel
Komen: 21 Januari
Thank you for taking the time to share your wonderful experience with us! We are truly delighted to hear that you enjoyed your stay and that our accommodations provided a sanctuary for your travels. Your kind words about the timeless elegance of our rooms and the comfort of our beds are deeply appreciated.
Our team takes immense pride in delivering exemplary hospitality, and it warms our hearts to know that their efforts made such a positive impression on your stay. I will be sure to share your kind words with everyone who contributed to making your visit memorable.
We look forward to the opportunity to welcome you back and ensure your next visit is just as impeccable as this one.
Warm regards,
Anna
Guest Experience
Komen: 8 Dis 2024
Telah menginap pada: Dis 2024
Lokasi sangat bagus
Mertasari St, Denpasar, 80228, Indonesia|2.69km dari ICON BALI
Daftar masuk dan daftar keluar
Daftar masuk dari:
14:00
Daftar keluar sebelum:
12:00
Untuk makluman anda
Kanak-kanak dialu-alukan di hotel ini
2 tahun ke bawah
Kanak-kanak boleh menggunakan katil tambahan percuma.
dari 3 hingga 11 tahun
Kanak-kanak boleh menggunakan katil tambahan dengan caj tambahan sebanyak IDR 315000.
12 tahun ke atas
Kanak-kanak boleh menggunakan katil tambahan dengan caj tambahan sebanyak IDR 390000.
Haiwan peliharaan tidak dibenarkan
Sarapan tersedia
Harga sarapan
RM 43 (≈IDR 160000)/orang
Pilihan sarapan
Sarapan Amerika
Menu sarapan
Bufet
Sebagai respons kepada Coronavirus (COVID-19), langkah keselamatan dan sanitasi tambahan sedang dilakukan di penginapan ini. Perkhidmatan makanan dan minuman di penginapan ini mungkin terhad atau tidak tersedia disebabkan Coronavirus (COVID-19). Disebabkan Coronavirus (COVID-19), penginapan ini telah hentikan perkhimatan shuttlenya buat sementara. Disebabkan Coronavirus (COVID-19), penginapan ini telah mengambil langkah untuk membantu melindungi keselamatan tetamu dan kakitangan. Oleh itu, beberapa perkhidmatan dan kemudahan tertentu mungkin dikurangkan atau tidak tersedia. Deposit kerosakan sebanyak IDR 500000 diperlukan pada waktu ketibaan. Ia akan diambil sebagai bayaran tunai. Anda harus dibayar balik semasa daftar keluar. Deposit anda akan dikembalikan sepenuhnya dalam tunai, tertakluk pada pemeriksaan tempat penginapan. Please note that any room rate inclusive of breakfast is for up to a maximum of 2 adults only. Any extra person will be charged separately.
Cash